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iClickSolutions

Technology & Products

A secondary technology division alongside managed operations

iClick Solutions develops and maintains software, including managed technology services for engagements and its own product portfolio.

Managed technology services

Development and integration work in support of your operations

Where an engagement calls for it, our technology team supports the operational services described elsewhere on this site — for example, building an internal tool or integrating your CRM with a support platform.

  • Web application development
  • Website development
  • Browser-extension development
  • Workflow automation
  • Software maintenance
  • Product-support systems
  • Internal business tools
  • API and platform integrations

iClick product portfolio

Software products we build and support directly

These are our own products, not client engagements. Operating and supporting them gives our team direct, ongoing experience with user communication, technical support escalation and subscription and account questions.

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Shieldra

A browser-based privacy and ad-blocking product designed to help users reduce advertisements, trackers, intrusive pop-ups and unwanted browsing interruptions.

Visit Shieldra
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AI Email Genie

An AI-assisted email-writing product that helps users draft, improve and respond to emails more efficiently.

Visit AI Email Genie
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HelpByExperts

An online technical-help and assistance platform that publishes practical guidance and provides support-oriented information for users.

Visit HelpByExperts
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VidCapsule

A video-focused productivity product within the iClick Solutions software portfolio.

Visit VidCapsule

Discuss a technology or integration need

Tell us about the tool, workflow or integration you need, and whether it connects to a broader support or back-office engagement.