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iClickSolutions

About Us

A Delaware-registered technology and managed-services company

We help growing businesses manage customer enquiries, CRM administration and repetitive operational processes through supervised remote teams.

Who we are

Operations and technology under one roof

iClick Solutions Inc. is a Delaware corporation combining technology development with managed customer-support and back-office operations. Our teams document procedures, work within defined access, and report on outcomes — an approach shaped by running our own software products as well as supporting client operations.

Operating and supporting our own digital products has given us practical experience with the same challenges our clients face:

  • Product users
  • Customer communication
  • Technical support escalation
  • Subscription questions
  • Service reliability
  • Knowledge-base management
  • Operational reporting

What we combine

  • Technology development
  • Customer-support operations
  • Back-office administration
  • Product-support experience
  • Process documentation
  • Quality review

Registered address

iClick Solutions Inc.
651 N Broad St, Suite 201
Middletown, Delaware 19709
United States

Talk to our operations team

Tell us about the process you want to delegate, and we will walk you through how a two-week pilot would be scoped.